Privacy Policy

1. Introduction

Go Red Robot Design ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business name, and address when you submit forms or contact us
• Project Information: Details about your website project, business requirements, and any files you upload
• Technical Information: IP address, browser type, device information, and usage data
• Communication Data: Records of correspondence when you contact us

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our web design services
• Process and respond to your inquiries and requests
• Communicate with you about your project and our services
• Send you important updates and notifications
• Protect against fraud and ensure website security
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to legal requests
• To protect our rights, privacy, safety, or property
• With service providers who assist us in operating our business (under strict confidentiality agreements)

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. We also use reCAPTCHA v3 to protect our forms from spam.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Withdraw consent at any time

To exercise these rights, please contact us at hello@goredrobot.com.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Go Red Robot Design
Email: hello@goredrobot.com
Website: https://goredrobotdesign.com